Privacy Policy

1. Information we collect

• Contact information such as name, email address and phone number.
• Request details such as service type, date, location, number of signers, documents, deadlines and instructions.
• Communications, quote, invoice and service records.
• Technical data such as IP address, browser type, device information and website activity when available.

2. Sensitive information

Do not place Social Security numbers, payment-card details, medical diagnoses, financial account numbers or other unnecessary sensitive information in website forms. If a service legitimately requires protected or confidential material, we will provide appropriate instructions for secure handling.

3. How we use information

• Review requests, prepare quotes and schedule services.
• Communicate about availability, status, billing and support.
• Perform and document requested services.
• Maintain business, security, accounting and legal records.
• Improve the website and prevent misuse or fraud.

4. Sharing

We may share information with service providers that support hosting, email delivery, payments, records, delivery or business operations; with authorized contractors needed to perform a requested service; with government offices or other third parties at your direction; or when required by law or necessary to protect rights and safety. We do not sell personal information for money.

5. Medical and legal materials

Some assignments may involve protected health information, legal documents or other confidential materials. When applicable, we use administrative, technical and physical safeguards appropriate to the service and any written agreement. Website forms are not intended for transmitting protected health information or complete confidential documents.

6. Retention and security

We retain information for as long as reasonably needed to provide services, resolve disputes, meet accounting, insurance and legal obligations, and maintain required records. No security method is perfect, but we use reasonable safeguards and limit access to information needed for business purposes.

7. Your choices

You may request access to, correction of or deletion of information we control, subject to legal and record-retention obligations. You may also ask us to stop optional marketing communications. Contact info@magnoliametro.com.

8. Cookies, external links and children

The website may use essential storage or basic analytics. Third-party sites and payment pages have their own privacy practices. Our services and website are not directed to children under 13.

9. Changes

We may update this policy as our services or legal obligations change. The effective date above identifies the current version.